Easy returns and exchanges within 30 days of purchase. Refunds will be processed to your original payment method within 3-5 business days after we receive your returned item.
Return window
No return shipping cost
Size & color swaps
3-5 business days
We want you to be completely satisfied with your ARTIE purchase. If you're not happy with your order, you can return it within 30 days of delivery for a full refund. Please note that customized or personalized items are non-refundable.
Email us at returns@artie.com with your order number and reason for return.
We'll send you a prepaid return shipping label within 24 hours.
Pack your items securely and attach the return label to the package.
Once we receive your return, we'll process your refund within 3-5 business days.
Need a different size or color? We make exchanges easy! Follow the same return process above, but let us know you'd like an exchange instead of a refund.
Pro Tip: For faster exchanges, place a new order for the item you want and return the original item for a refund.
Refunds will be processed to your original payment method within 3-5 business days after we receive your returned item.
Please note that it may take additional time for the refund to appear on your statement, depending on your bank or credit card company.
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