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RETURNS & EXCHANGES

Easy returns and exchanges within 30 days of purchase. Refunds will be processed to your original payment method within 3-5 business days after we receive your returned item.

30 Days

Return window

Free Returns

No return shipping cost

Easy Exchange

Size & color swaps

Quick Refund

3-5 business days

Return Policy

We want you to be completely satisfied with your ARTIE purchase. If you're not happy with your order, you can return it within 30 days of delivery for a full refund. Please note that customized or personalized items are non-refundable.

What can be returned:

  • • Items in original condition with tags attached
  • • Unworn and unwashed items
  • • Items returned within 30 days of delivery

What cannot be returned:

  • • Items that have been worn or washed
  • • Items without original tags
  • • Items returned after 30 days
  • • Customized or personalized items

How to Return

1

Contact Us

Email us at returns@artie.com with your order number and reason for return.

2

Get Return Label

We'll send you a prepaid return shipping label within 24 hours.

3

Pack & Ship

Pack your items securely and attach the return label to the package.

4

Get Refunded

Once we receive your return, we'll process your refund within 3-5 business days.

Exchanges

Need a different size or color? We make exchanges easy! Follow the same return process above, but let us know you'd like an exchange instead of a refund.

Pro Tip: For faster exchanges, place a new order for the item you want and return the original item for a refund.

Refund Information

Refunds will be processed to your original payment method within 3-5 business days after we receive your returned item.

Please note that it may take additional time for the refund to appear on your statement, depending on your bank or credit card company.

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